We are an existing account with Prudential and worked with Ian to revamp a 23 year old system. He was very knowledgeable and helped with multiple iterations of questions and small mutations to the system. System was installed today by two very professional and efficient individuals, Tony and Amber. Had to drive across the state in the snow to deploy our system. Didn’t complain when the cat felt the need to help them sort parts in the box, just said they wouldn’t pay him as an apprentice! Work was done quickly and with a lot of interaction with us to ...
Very happy that we went with Prudential. Dave was extremely helpful and professional. He spent 4.5 hours fixing our locks and putting in our alarm system and explaining everything we needed to know. He even fixed our back door, which used to stick and was hard to open and close. Would recommend to anyone.
I first reached out to Prudential to see if they could help get an older system up and working in my house that I purchased 3 years ago and didn’t know who put the system in. Ian reached out to me, not even 5 minutes from my first call. Told me to send pics of my system and then made recommendations. Priced all options I had and didn’t try to push a whole new system at me. I then called two other places and they weren’t as nice and the monthly monitoring was going to be more. Called Ian back ...
Gregory Jr. has been our contact for security issues. He pointed out the gaps in security in our office and we are so thankful! Equipment came super fast and setup was easy with their tech. He was on time and thorough. I tested the system several times the same day and felt fully prepared. I’m so thankful Gregory pointed out the gaps to us so we could keep our office safe and secure. Thank you so much!
Absolutely outstanding in every respect! Drew was exceptionally knowledgeable, thorough, responsive, and funny to boot! The installation crew did a great job, and we could not be more pleased with the result. We truly appreciate how you run your business and we are thankful that Theresa recommended you!
They provided great advice and recently installed our security system. Chris, the tech that came out, was very professional, on-time, and got our security system installed in a single visit. Prudential Alarm was recommended to us by a friend and I recommend them as well. Excellent experience!
Tony & Amber were absolutely great, very knowledgeable from start to finish and it’s much appreciated. Thank you Tony, Amber and Greg Jr. for taking care of me.