I first reached out to Prudential to see if they could help get an older system up and working in my house that I purchased 3 years ago and didn’t know who put the system in. Ian reached out to me, not even 5 minutes from my first call. Told me to send pics of my system and then made recommendations. Priced all options I had and didn’t try to push a whole new system at me.
I then called two other places and they weren’t as nice and the monthly monitoring was going to be more. Called Ian back and I couldn’t be happier. Ian found a day for me very quickly. The techs that came were extremely nice and very thorough. Kyle and Chris explained how everything worked and made it very easy to use the system. Thank you Prudential Alarm. I’m self employed and value my staff and I recognize a good team and service when I see it.